bde99's Privacy Policy
Your personal information is fully secure with us — we protect your privacy through SSL encryption and strict data protection practices.
Introduction & Purpose of This Policy
bde99 is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This privacy policy describes what types of information we collect, how that information is used, who it may be shared with, and what rights you have over your own data.
By using the bde99 website, you are considered to have agreed to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform. We reserve the right to update this policy at any time and will make reasonable efforts to notify users of any significant changes.
This policy applies only to bde99's own platform. We have no control over third-party websites or services.
What Information We Collect
bde99 collects various types of information in order to provide its services. Below is a detailed description of this information:
Personal Identification Information
Information you provide during account registration and verification, including:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (for age verification)
- Current address
Financial Information
Information required to process deposits and withdrawals:
- Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Date and time details of deposits and withdrawals
Usage & Activity Information
To improve your experience on the platform, we collect:
- Login and logout times and dates
- Gaming history and betting information
- Preferred games and betting patterns
- Navigation patterns within the platform
Technical Information
Technical information collected automatically:
- IP address and device type
- Browser and operating system information
- Cookies and session data
- Access times and geographic location
Purpose of Data Use
bde99 uses the information collected about you only for the following legitimate purposes. We never use your information for unnecessary or unrelated purposes.
3.1 Account Management & Verification
Your personal information is used to create new accounts, verify identity, and ensure account security. Age verification is especially important to us — our platform is for users aged 21 and above only.
3.2 Financial Transaction Processing
Financial information is used to safely and accurately process your deposit and withdrawal requests. The minimum deposit on our platform is ৳300 and the minimum withdrawal is ৳500, with withdrawals typically completed within 5 to 30 minutes.
3.3 Customer Service & Support
Our 24/7 live chat and email support team may access your information to resolve your issues. This access is limited solely to the purpose of assisting you.
3.4 Platform Improvement & Personalization
By analyzing your usage patterns, we work to improve and personalize your experience. This includes highlighting your preferred games and providing relevant offers.
3.5 Legal Compliance & Fraud Prevention
We retain and analyze relevant data to prevent financial fraud, money laundering, and other illegal activities. This is essential for the protection of our users.
Data Protection Measures
bde99 implements industry-standard technical and organizational measures to protect your data. Our security practices are as follows:
SSL Encryption
All data transfers are protected by 256-bit SSL (Secure Socket Layer) encryption. This ensures that no third party can read any information exchanged between you and our servers.
Secure Server Infrastructure
Our servers operate in accordance with the highest security standards. Only authorized personnel can access the servers, and all access is logged.
Regular Security Audits
Our systems undergo regular security audits and vulnerability testing. Quickly identifying and resolving any security flaws is our priority.
Staff Training
All our staff are trained on data protection policies. Access to user data is restricted only to employees whose roles require it.
Password Encryption
Your account password is never stored in plain text. It is encrypted using an advanced hashing algorithm, making it impossible for anyone to recover.
Session Management
For security purposes, your session is automatically ended after a period of inactivity. This protects your account from unauthorized access.
Data Sharing & Third Parties
bde99 never sells your personal information. However, limited information may be shared with third parties in specific circumstances:
5.1 Payment Processing Providers
To process deposits and withdrawals, we share the necessary financial information with bKash, Nagad, Rocket, Upay, and bank transfer services. This information is used solely for the purpose of processing transactions.
5.2 Technology Service Providers
To operate the platform, we work with game software providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and technology infrastructure suppliers. Only the minimum information necessary to provide services is shared with them.
5.3 Legal Obligations
We may be required to provide necessary information in response to a valid legal directive, court order, or lawful request from a government authority. In such cases, we will make every effort within the law to protect you to the fullest extent possible.
5.4 Fraud Prevention Agencies
We may cooperate with specialist agencies to prevent financial fraud and fraudulent activity. Only relevant and necessary information will be shared in such cases.
All our third-party partners are contractually obligated to comply with data protection standards. They may not use your information for their own commercial purposes.
Cookies & Tracking Technologies
bde99 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, ensure security, and save your preferences. Disabling these cookies will prevent the platform from functioning properly.
Analytical Cookies
These cookies are used to understand how you use our platform. They help us identify pages and features that, if improved, would enhance your experience.
You can control or delete cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.
Your Data Rights
As a user of bde99, you have the following rights over your own data. Contact us to exercise these rights.
Right to Access
You can find out at any time what information we have collected about you. Upon request, we will provide you with a complete summary of your data.
Right to Rectification
If any information we hold about you is incorrect or incomplete, you may request that it be corrected or updated. We will make that correction promptly.
Right to Erasure
In certain circumstances, you may request the deletion of your data. However, some information may need to be retained due to legal obligations or ongoing disputes.
Right to Object to Processing
You may object to certain processing of your data, particularly in relation to marketing and profiling.
Right to Data Portability
You have the right to receive the data you have provided in a structured, commonly used format that can be used elsewhere.
Right to Restrict Processing
In certain circumstances, you may request a temporary restriction on the processing of your data, such as during a dispute about its accuracy.
To exercise these rights, contact us by email at: [email protected] — our team will process your request as quickly as possible.
Data Retention Period
bde99 retains your data only for as long as necessary. Once the need has passed, the data is securely deleted or anonymized.
Active Account Data
While your account remains active, the information we hold about you will be retained. This data is used to provide you with uninterrupted service.
Data After Account Closure
Even after an account is closed or deactivated, certain information may need to be retained for legal and regulatory reasons. The retention period is determined by applicable laws and regulations.
Transaction Records
Records of financial transactions are retained for the period required by legal obligations. This is essential for resolving disputes, investigating fraud, and meeting legal requirements.
Protection of Minors
bde99 strictly does not provide services to anyone under the age of 21. Our registration and verification process is designed to confirm age.
Collection of Minors' Data Is Prohibited
We do not knowingly collect any personal information from anyone under the age of 21. If we become aware that we hold data belonging to a minor, it will be deleted immediately and the associated account will be closed. If you are aware that a minor is using our platform, please let us know.
Policy Changes & Contact
bde99 reserves the right to change or update this privacy policy as needed. We will post a notice on the platform for any significant changes.
Change Notifications
If there is any significant change to this policy, we will update the "Last Updated" date at the top of the page and, where possible, make reasonable efforts to notify users directly. Continued use of our platform after the updated policy is published will be considered acceptance of the new policy.
Contact Us
If you have any questions, comments, or complaints about this privacy policy, please contact us. Our data protection team is ready to answer all your questions.
- Live Chat — Available 24/7
- Email: [email protected]
- Support is available in both Bengali and English